Managing your ILL operation

Manage your operation smartly and efficiently.

ILL practices are governed by a vast array of codes and guidelines which can be regional, national or even international in scope. Library networks and consortia often publish their own protocols or promote joint licensing agreements for their members. Systems, software and standards directs you to the home pages of vendors for bibliographic utilities, ILL management systems, and document transmission software. These systems are based on computer standards such as the ISO ILL Standard 10160/61 or the NISO Circulation Interchange Protocol (NCIP). The copyright and licensing page will direct you to sites where you can learn about copyright compliance and licensing restrictions or even pay royalties online. Marketing tools are another way to make your operation more visible to both internal and external customers. Visit payment options to see a variety of ways institutions typically handle money transactions.